In accordance with the 1990 Americans with Disabilities Act (ADA) Harris County Transit provides transportation for persons with disabilities who cannot board, ride or disembark from a fixed-route bus, even if that bus is equipped with a wheelchair lift or ramp. Services are provided within ¾ of one mile from a fixed route. For services beyond our fixed route bus service area such as trips to the Houston Medical Center or the Central Business District of Houston, please see our Website or contact one of our Mobility Managers at 713-578-2216. Our Program Guide will introduce you to our service and provide the basic information you need to use the service. Upon request, this information is available in other formats.
It is important that patrons know that our service is a shared-ride public transit service. In accordance with the Americans with Disabilities Act (ADA), travel times and the timeliness of service are comparable to fixed-route bus service. Please read this policy brochure carefully to familiarize yourself with the type and level of service provided. Remember that you have a responsibility to use accessible fixed-route bus service when possible.
Our goal is to provide safe and reliable transportation. If, after reading this manual, you have any questions, please contact us at 713-578-2216.